Privacy Policy

Effective Date: May 16, 2025

At Prezio ApS (“Prezio”, “we”, “us”, or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website www.prezio.eu or use our services.

1. Who We Are

Prezio ApS is a company registered in Denmark, providing API solutions for real-time electricity tariff data across Europe.

Company Details:
Prezio ApS
Kong Georgs Vej 53, 2000 Frederiksberg, Denmark
CVR No.: 44734737
Email: privacy@prezio.eu

2. What Data We Collect

We may collect and process the following types of personal data:

Contact Data: Name, email address, phone number.
Technical Data: IP address, browser type, operating system, and other usage data.
Communication Data: Emails, messages via our contact form, or customer support queries.
Cookie Data: As described in our Cookie Policy.

We do not collect sensitive personal data (e.g., health or biometric data).

3. How We Use Your Data

We process your data for the following purposes:

To operate and maintain our website and API services.
To communicate with you, including support and inquiries.
To analyze usage and improve our services.
To comply with legal obligations.

We rely on one or more legal bases under GDPR, such as performance of a contract, legitimate interests, legal compliance, or your consent.

4. Data Sharing

We do not sell your personal data. We may share your data with:

Service Providers (e.g., cloud hosting, analytics tools) who process data on our behalf under strict confidentiality agreements.
Regulatory Authorities, if legally required.

All third-party providers are GDPR-compliant.

5. International Transfers

Your data is primarily stored within the European Economic Area (EEA). If transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

6. Data Retention

We only keep personal data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. Your GDPR Rights

You have the right to:

Access your personal data.
Correct inaccurate or incomplete data.
Delete your data (“right to be forgotten”).
Restrict or object to processing.
Data portability.
Withdraw consent at any time (where processing is based on consent).

To exercise your rights, contact us at: privacy@prezio.eu

8. Data Security

We implement technical and organizational measures (e.g., encryption, access control) to ensure the confidentiality, integrity, and availability of your data.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date noted above.